Shipping policy
From Our Kingdom to Your Crypt.
Every Gloam & Claw piece is made to order, printed especially for you. No dusty warehouses or forgotten stock — just dark, original designs brought to life when you place your order.
Shipping Rates
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FREE SHIPPING on US orders of $75 or more!
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$4.89 flat-rate shipping on US orders under $75.
We currently ship within the United States only. International shipping is not available at this time.
Processing Time
Because every garment is made to order, please allow 2–5 business days for production before your order ships.
Once your order is ready, it will be dispatched from one of our US printing partners in Florida or Texas.
Delivery Times
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Domestic (US): 2–8 business days after shipment.
Delivery times are estimates and may vary due to production demand, carrier delays, weather or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with tracking information so you can follow its journey from our kingdom to your doorstep.
Shipping Delays
Occasionally, even the best-laid plans encounter a little darkness.
If we're unable to ship your order within the promised timeframe, we'll notify you and provide an updated estimate, along with cancellation and refund options where required by applicable law.
Lost or Missing Packages
If your order goes missing or appears to be significantly delayed, please contact us at jadeblack@gloamandclaw.com.
We'll help investigate the issue with the shipping carrier.
Please double-check your shipping address before completing your purchase. Additional costs caused by an incorrect address provided at checkout may apply where legally permitted.
Your statutory rights regarding lost or undelivered goods remain unaffected.
Returns & Return Shipping
Need to return something? No complicated rituals required.
We accept eligible returns within 30 days of delivery, provided items are unworn, unwashed and in their original condition.
Before sending anything back, contact us at jadeblack@gloamandclaw.com with your order number and reason for return.
We'll review your request and confirm the return instructions, including any applicable return postage costs.
For damaged, defective, misprinted or incorrect items, we'll arrange a free replacement or full refund at no additional cost.
Please do not send returns to our registered business address unless specifically instructed.
For full details, please see our Returns & Refunds Policy.
Questions?
Send a raven. Or, more reliably, email us at jadeblack@gloamandclaw.com.
Our team responds within 1–2 business days.
Gloam & Claw
Give the Misunderstood a Kingdom.